Prototype testing for a destination recommender system: steps, procedures and implications

نویسندگان

  • Andreas H. Zins
  • Ulrike Bauernfeind
  • Fabio Del Missier
  • Nicole Mitsche
  • Francesco Ricci
  • Hildegard Rumetshofer
  • Erwin Schaumlechner
چکیده

This paper describes and discusses the application of various state-of-the-art techniques to improve the design and usability of a web application in the B2C area. It is illustrated by the ongoing project of developing an intelligent destination recommender system (DieToRecs). These techniques comprise four particular evaluation steps: 1. a concept test, 2. a cognitive walkthrough, 3. a heuristic evaluation, and 4. an experimental evaluation by system users. Each section (i.e. evaluation step) addresses three areas of interest: a) the starting situation and objective, b) a short description of the applied method and the procedure, c) a brief summary of the results and the lessons learned for the general use of evaluative techniques.

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تاریخ انتشار 2003